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OTHER Vs. BALTA LAMINATES Thickness 6-8mm thick 7 - 9 mm thick Surface Little or no texture on the surface (looks less like wood) and has a fakey plastic appearance that screams it is not real wood. Heavy smooth rolling texture that looks and feels like real wood. Dirt will not stick in this texture and wipes clean with a damp cloth. The 9mm V-Groove more realistic than any laminate floor I have seen to date.
Wearlayer: (moderate residential) 60% heavier than our competitors rating (heavy residential and light commercial) . You won't find this quality of flooring at Home Depot, Lowes, or your local carpet store... and if they did have it the price would be double what you can buy it for here.
Backing: Range from paper backing to melamine backing.....some good.........some not so good for water proofing.
Double layer of melamine on the back.
Glueless locking systems: Some are good, but some are of the type that will break off with your fingers due to weak, thin edges.
Check out the new locking system for the Balta. Compare the realism of my samples vs. my competitors.Warranty: Good question? Do they have a direct relationship with the manufacturer of the product they sell? Do they try to handle problems themselves first........or do they simply refer to a manufacturer?
I buy directly from Balta in Belgium. They even provide a water warranty on their upper end products. All warranty claims are first handled by me personally. I try to help you get to the bottom of problems immediately.
Company: Some are selling 2nds, thinner products, discontinued laminates, and off goods. Some are reputable.....some are not. Few answer their phone direct.....but rely on an answering machine to speak to you. Try it yourself, see if you get a real live person and how long it takes for them to get back to you!!!!
I answer my phone when you call.....if I am on the line with another customer expect a call back as soon as I have finished with that customer. You won't wait long! I have been selling flooring for over 30 years. I put my money where my mouth is........sending you all the free samples you want......also a free video that explains my products. Once ordered I also send a free installation video to help you if you install it yourself. I also offer free advice when installing 7 days a week. No competitor I am aware of offers all of this free!!!!! It costs me about $12 per customer to pay for the materials and priority mail postage.........but my customers are loyal and appreciate it when someone does what they say they will do. I take care of you every step of the way.
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